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Module

Limiting action volume on outbound

2 Topics

30 mins

Visible to: All users
Beginner Pega Customer Decision Hub 8.7 Pega Customer Decision Hub 8.6 Pega Customer Decision Hub 8.5 Pega Customer Decision Hub 8.4 English
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In outbound customer engagement, you need to cater to different kinds of operational limitations. These may include limits on the number of email communications that can be sent in a day, or the total number of communications that can be sent regarding a particular offer. Learn how to define volume constrains to limit the volume of actions in an outbound run.

After completing this module, you should be able to:

Limit outbound action volumes using volume constraints

Practice what you learned in the following Challenge:

Configuring volume constraints v4

Available in the following mission:

Always-On Outbound Customer Engagement v4

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