Skip to main content

Module

Sending emails during case processing

This content has been updated. Click here to continue your progress on the latest version.

Generate and send automated emails during the case life cycle to notify customers and users of changes to a case.

After completing this module, you should be able to:

Send automated correspondence in a workflow

Available in the following missions:

Low-Code App Builder Case Management Foundation

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice