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Module

Testing engagement policy conditions with simulations

Archived

3 Topics

40 mins

Pega Customer Decision Hub 8.5
Visible to: All users
Beginner Pega Customer Decision Hub 8.5 English
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Running simulations helps you understand the effect of business changes on your decision management framework. Simulations enable you to derive useful intelligence that can help you improve business decision-making. For example, learn how to run and use different simulations to improve the performance of your next-best-action strategy by testing your engagement policies against a set of customers.

After completing this module, you should be able to:

Explain what simulation testing is
Define the different types of simulations
Analyze customer distribution using value finder
Run an audience simulation test

Available in the following mission:

Cross-Sell on the Web Extended v2

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