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Module

Using predictive models

Archived

2 Topics

20 mins

Visible to: All users
Beginner Pega Customer Decision Hub 8.5 English
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Predictive analytics requires historical data that contains the customer behavior you want to predict. A predictive model is used to predict an outcome based on customer behavior such as offer acceptance and churn based on customer characteristics such as credit risk, income, product subscriptions, etc. A predictive model component references a predictive model, which in turn predicts customer behavior.

 

After completing this module, you should be able to:

Describe predictive analytics
Describe how to use a predictive model in a decision strategy
Arbitrate between business issues using applicability rules in Next-Best-Action Designer

Available in the following missions:

Data Scientist v2 Cross-Sell on the Web Extended v2

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