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Pega Cloud Essentials

  • Mission

    Pega Cloud Essentials

    3 Modules

    2 hrs

    Pega Cloud for Government Visible to: All users
  • Pega Cloud Essentials provides knowledge of the basic concepts of running Pega applications on Pega Cloud® Services, such as the Responsibility Model...

Pega Diagnostic Center Foundations

  • Mission

    Pega Diagnostic Center Foundations

    4 Modules

    3 hrs 25 mins

    Visible to: All users
  • Pega Diagnostic Center (PDC) provides a holistic view into the inner workings of your applications. With PDC, you can design your system in an optimal...

Application migration

Application Rulesets

Application versioning

Best practices for keeping your Pega applications running smoothly

  • Module

    Best practices for keeping your Pega applications running smoothly

    3 Topics

    25 mins

    Visible to: All users
  • Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...

Pega positioning for Business Architects

Configuring common phrases for agents

Creating custom tabs

  • Module

    Creating custom tabs

    2 Topics

    25 mins

    Visible to: All users
  • Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

Customizing the customer service user interface

  • Module

    Customizing the customer service user interface

    2 Topics

    15 mins

    Visible to: All users
  • Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...

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