Sales representatives nurture leads and opportunities to win sales. In this module, you learn how to capture customer interactions and how the...

Enforce dependencies using the Wait Step. The Wait Step allows you to pause and resume Case processing when the Case meets Conditions that you define...

This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...

Design and build a Pega application to address real-life business needs using a low-code Pega Platform™ tool, such as Pega Platform: Community Edition...

Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...

This module provides an overview of Pega Platform™ UX solutions and their advantages.

This module provides an overview of Pega Platform™ UX solutions and their advantages.

Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

Assign responsibility for completing a Task to one or more users. Routing increases business efficiency by ensuring that the most appropriate users...