Search
Pega Voice AI
-
Mission
Pega Voice AI
8 Modules
3 hrs 20 mins
-
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Attaching PDF files to a case
-
Challenge
Attaching PDF files to a case
2 Tasks
10 mins
Pega Platform 8.8 -
InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...
Case-Typ „Backlog“ untersuchen
-
Challenge
Case-Typ „Backlog“ untersuchen
11 Tasks
30 mins
-
Sie sind gerade als Pega Business Architect in das GoGoRoad-Anwendungsentwicklungsprojekt eingestiegen.
GoGoRoad ist ein Kfz-Serviceunternehmen, das...