Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

Examine the important relationship between the Case Type Data Model, Field Types, and the Constellation UI.

Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...

The Pega Business architect serves as a liaison between the business function and the technical development team to ensure that the Pega solution...

Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

• What is the Security Checklist?
• How do I access the Security Checklist?
• How to use the Security Checklist?/What is the purpose?
• What happens if I...

Examine the tools that are available to assist in debugging Constellation applications.

Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...

U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...