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UI Solutions Developer

Customer Service Developer

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Language

English

Library

Consulting Training

Product Training

Type

Mission

Module

Skill Level

Beginner

Capability

Case Management

Conversational Channels

Chat and Messaging

Email

Data Integration

DX API

Decision Management

Low-Code App Development

Reporting

User Experience

Voice AI

Role

Business Architect

Customer Service Developer

Experience Designer

Pega Delivery Leader

Senior System Architect

System Architect

UI Solutions Developer

Accessibility Essentials

Mission

Accessibility Essentials

5 Modules

5 hrs 35 mins
Visible to: All users
According to the World Report on Disability from the World Health Organization, 15 percent of the world's population, or 1 billion people, experience...

Pega Customer Service performance considerations

Module

Pega Customer Service performance considerations

3 Topics

30 mins
Pega Customer Service 8.8 Visible to: All users
Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...

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About Pegasystems

Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.

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