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Inviting users to an application
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Module
Inviting users to an application
1 Topic
10 mins
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Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.
Managing application access for Business Architects
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Module
Managing application access for Business Architects
2 Topics
30 mins
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User management is fundamental to the successful implementation of a Pega Platform™ application.
As a Pega Business Architect, in order to...
Designing a mobile app experience
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Module
Designing a mobile app experience
2 Topics
25 mins
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Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...
Designing UI for multiple devices
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Module
Designing UI for multiple devices
3 Topics
30 mins
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Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
Tracking and auditing changes to data
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Module
Tracking and auditing changes to data
1 Topic
15 mins
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Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...
Debugging system performance
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Module
Debugging system performance
3 Topics
1 hr
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Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
Measuring system performance
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Module
Measuring system performance
5 Topics
1 hr 25 mins
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Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...
Pega Customer Service performance considerations
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Module
Pega Customer Service performance considerations
3 Topics
30 mins
Pega Customer Service 8.8 -
Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...
Securing and auditing data
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Module
Securing and auditing data
2 Topics
30 mins
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Pega Platform™ provides multiple ways to ensure the integrity of and ability to audit application data. Applications automatically track Actions...
Reviewing log files
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Module
Reviewing log files
3 Topics
30 mins
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Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...