Take the next step in your journey towards mastering Application Development.

This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...

Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...

You are a customer service representative (CSR) manager and have observed that your CSRs are making typos consistently when entering new addresses for...

Your company wants to set up a consistent greeting for customer service agents to use when sending emails to customers. The message thanks the...

The business wants to ensure that all customer service representative verify the identity of a customer at the start of an interaction. You have been...

You have been asked to make the following changes to the Pega Customer Service user interface, which is displayed when customer service representative...

Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...