Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...

Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...

Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...

Use Branches that enable parallel development work in an isolated Ruleset without impacting other development teams.

The Human Resources (HR) department requests the ability to update Rules that describe department and company policies in the HRApps application. Add...

Development of the HRApps application is complete. You are asked to migrate the application to a testing system. Quality assurance (QA testers)...

The Payroll Setup Case Type provides automatic tax withholdings calculated based on the selected filing status. The current version of the Case Type...

Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...