Search
Creating workgroups and assignment types in Pega Robot Manager
-
Module
Creating workgroups and assignment types in Pega Robot Manager
1 Topic
10 mins
Pega Robot Manager 8.5.1 -
Create work groups and assignment types directly in Pega Robot Manager.
Customizing the customer service user interface
-
Module
Customizing the customer service user interface
2 Topics
15 mins
-
Learn how to configure various aspects of the Pega Customer Serviceâ„¢ UI. Customize the layout for a service case, add a field to display, and modify...
Debugging
-
Module
Debugging
3 Topics
22 mins
-
Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...
Debugging in Pega Robot Studio
-
Module
Debugging in Pega Robot Studio
4 Topics
25 mins
Pega Robotic Automation 22.1 -
Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...
Defining a customer Microjourney
-
Module
Defining a customer Microjourney
5 Topics
50 mins
-
Learn how Case Types represent a customer Microjourneyâ„¢ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Defining a reporting strategy
-
Module
Defining a reporting strategy
4 Topics
1 hr 55 mins
-
Defining a reporting strategy goes beyond creating reports in Pega Platformâ„¢. Many organizations use a data warehousing solution and have distinct...
Deploying and assigning robotic automations
-
Module
Deploying and assigning robotic automations
6 Topics
1 hr 5 mins
Pega Robot Manager 8.5.3 -
Deploy and assign automation packages to Pega Robot Manager. Advance packages from development to production deployment levels.
Designing reports with multiple sources
-
Module
Designing reports with multiple sources
4 Topics
55 mins
-
Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
Diagnostic tools in Pega Robot Studio
-
Module
Diagnostic tools in Pega Robot Studio
4 Topics
30 mins
Pega Robotic Automation 22.1 -
As with any application, robotic project errors that cannot be easily debugged or resolved happen in production. The diagnostic tools in Pega Robot...
Diagnostics
-
Module
Diagnostics
6 Topics
58 mins
-
As with any application, robotic solution errors occur in production that may not always be easily debugged or resolved. Diagnostics in Pega Robot...