Search
Business Architect
-
Mission
Business Architect
15 Modules
20 Challenges
1 day 3 hrs 30 mins
-
Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...
Modular Enterprise Reuse Foundation
-
Mission
Modular Enterprise Reuse Foundation
4 Modules
2 hrs 25 mins
-
This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...
Pega Digital Messaging
-
Mission
Pega Digital Messaging
8 Modules
6 Challenges
6 hrs 10 mins
-
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Apple...
Pega Express Delivery
-
Mission
Pega Express Delivery
8 Modules
8 hrs 45 mins
-
Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...
Architecture and design during the Prepare phase
-
Module
Architecture and design during the Prepare phase
6 Topics
1 hr 30 mins
-
Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...
Pega Express overview for Business Architects
-
Module
Pega Express overview for Business Architects
6 Topics
1 hr 30 mins
-
Pega Express™ is a light, design-focused delivery approach that combines the low-code experience of Pega Platform™, and the delivery values and best...
Configuring chat queues and routing
-
Module
Configuring chat queues and routing
5 Topics
40 mins
-
You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...
Configuring Digital Messaging Manager
-
Module
Configuring Digital Messaging Manager
8 Topics
1 hr 10 mins
-
The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...
Creating a Rule
-
Module
Creating a Rule
5 Topics
45 mins
-
Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...
Defining a customer Microjourney
-
Module
Defining a customer Microjourney
5 Topics
50 mins
-
Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...