Search
Cross-Sell on the Web Extended
-
Mission
Cross-Sell on the Web Extended
1 Mission
5 Modules
9 Challenges
14 hrs 30 mins
-
The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Deployment Manager for 1:1 Customer Engagement
-
Mission
Deployment Manager for 1:1 Customer Engagement
5 Modules
5 Challenges
4 hrs 35 mins
-
Learn how to leverage the out-of-the-box application pipelines that Deployment Manager provides to include branch merging, application packaging...
Modular Enterprise Reuse Foundation
-
Mission
Modular Enterprise Reuse Foundation
4 Modules
2 hrs 25 mins
-
This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...
Pega Customer Decision Hub Foundation
-
Mission
Pega Customer Decision Hub Foundation
5 Modules
7 Challenges
4 hrs 30 mins
-
Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega NLP Essentials
-
Mission
Pega NLP Essentials
3 Modules
4 Challenges
2 hrs 25 mins
-
Better understand the key features and benefits of Pega Natural Language Processing (NLP). Use Pega NLP to analyze and extract meaningful information...
Pega Process AI Essentials
-
Mission
Pega Process AI Essentials
4 Modules
3 Challenges
3 hrs 5 mins
-
In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
-
Mission
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
5 Challenges
1 hr 30 mins
Pega Customer Decision Hub '24.1 -
Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™
Discover how Pega Customer Decision Hub™ solves business problems...
24.1 Release notes
-
Module
24.1 Release notes
2 Topics
25 mins
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Debugging application errors
-
Module
Debugging application errors
3 Topics
40 mins
-
Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.
Applying NLP for Case classification
-
Module
Applying NLP for Case classification
1 Topic
10 mins
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...