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Configuring Rule resolution
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Challenge
Configuring Rule resolution
2 Tasks
25 mins
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Human Resources (HR) business partners create benefits enrollment and employee evaluation Cases on behalf of TGB employees. To ensure that they create...
Configuring customer verification
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Challenge
Configuring customer verification
3 Tasks
15 mins
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The business wants to ensure that all customer service representative verify the identity of a customer at the start of an interaction. You have been...
Creating a composite tab
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Challenge
Creating a composite tab
2 Tasks
5 mins
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As a customer service app administrator, you must create a new tab to display the transaction history and statement for a contact in a separate tab.
...
Creating a robotic test solution for Citrix
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Challenge
Creating a robotic test solution for Citrix
6 Tasks
30 mins
Pega Robotic Automation 19.1 -
The client company ABC Enterprises needs a Citrix Robotic solution that allows users to manage their legacy applications. Create a test solution to...
Designating a relevant record
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Challenge
Designating a relevant record
6 Tasks
30 mins
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The Human Resources (HR) department wants to allow HR business partners to update the start date for an employee while the onboarding case is open. If...
Dismissing a Citrix logon window
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Challenge
Dismissing a Citrix logon window
4 Tasks
20 mins
Pega Robotic Automation 19.1 -
As a developer, you are tasked with creating a Citrix robotic solution for your company to allow users to manage a legacy application in a mixed mode...
Queuing a task for background processing
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Challenge
Queuing a task for background processing
1 Task
30 mins
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To reduce errors and complaints with payroll processing, the Human Resources department allows employees of TGB to enroll in direct deposit. When...
Testing a mixed-mode robotic solution for Citrix
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Challenge
Testing a mixed-mode robotic solution for Citrix
4 Tasks
20 mins
Pega Robotic Automation 19.1 -
ABC Enterprises requests that your development team finish the testing to verify the Citrix automation architecture. You must test the connectivity...