Search
Managing application access
-
Module
Managing application access
2 Topics
25 mins
-
Learn how you can configure role-based access control by using the Persona access landing page and Access Manager. The Persona access landing page and...
Pega Platform applications
-
Module
Pega Platform applications
4 Topics
30 mins
-
Design and build a Pega application to address real-life business needs using a low-code Pega Platform™ tool, such as Pega Platform: Community Edition...
Application deployment for Business Architects
-
Module
Application deployment for Business Architects
2 Topics
35 mins
-
Pega Platform™ uses DevOps best practices such as continuous integration and delivery to quickly move application changes from development through...
Applying NLP for Case classification
-
Module
Applying NLP for Case classification
1 Topic
10 mins
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Automating actions when a property value changes
-
Module
Automating actions when a property value changes
1 Topic
15 mins
-
Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Background processing
-
Module
Background processing
4 Topics
50 mins
-
Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
Inviting users to an application
-
Module
Inviting users to an application
1 Topic
10 mins
-
Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.
Creating and managing teams of users
-
Module
Creating and managing teams of users
1 Topic
15 mins
-
Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.
Building the customer analytical data model
-
Module
Building the customer analytical data model
9 Topics
1 hr 55 mins
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
-
Module
Building the Customer Insights Cache
9 Topics
1 hr 45 mins
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...