Determine project cost and schedule by estimating staffing and timelines with the Estimator tool. The Estimator is a discovery tool that provides an...

Explore the integration of Constellation with Portals, SDKs, Web Embed, and the Constellation DX API to extend Pega Platform™ functionality beyond the...

Customer service representatives (CSRs) resolve customer queries by initiating calls during chat interactions. When a customer becomes unavailable to...

Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...

Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...

The Pega Business architect serves as a liaison between the business function and the technical development team to ensure that the Pega solution...

Chat and messaging configuration options define the properties for all the individual channels that support conversations between customer service...

Examine the tools that are available to assist in debugging Constellation applications.

Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...