Search
Pega tools that support Scrum for Business Architects
-
Module
Pega tools that support Scrum for Business Architects
6 Topics
1 hr 45 mins
-
Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Pega UX solution advantages
-
Module
Pega UX solution advantages
7 Topics
1 hr 30 mins
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega UX solutions
-
Module
Pega UX solutions
4 Topics
1 hr
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega Voice AI introduction
-
Module
Pega Voice AI introduction
2 Topics
25 mins
-
Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...
Pega Web Mashup
-
Module
Pega Web Mashup
4 Topics
50 mins
-
Pega Web Mashup enables you to embed a Pega Platform™ application in another web application. You can create a mashup to display information about a...
Role of a Pega Business Architect
-
Module
Role of a Pega Business Architect
2 Topics
30 mins
-
The Pega Business architect serves as a liaison between the business function and the technical development team to ensure that the Pega solution...
Saving data to a system of record
-
Module
Saving data to a system of record
2 Topics
30 mins
-
Promote Case processing efficiency and improve application flexibility by leveraging savable Data Pages and systems of records to store and update...
Script adherence
-
Module
Script adherence
3 Topics
20 mins
-
Learn how to configure script adherence to help CSRs deliver the prescribed script during a live conversation. You configure scripts in the dialogs...
Simulating an external data source
-
Module
Simulating an external data source
1 Topic
25 mins
-
During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...
Sizing a Pega Platform project
-
Module
Sizing a Pega Platform project
2 Topics
25 mins
-
Determine project cost and schedule by estimating staffing and timelines with the Estimator tool. The Estimator is a discovery tool that provides an...