The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...

Data enrichment and eBusiness Services architecture improve automation and customer satisfaction. Learn how the Encompass integration improves data...

During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...

In this module, explore the principles, structure, and key elements of the Pega Constellation design system in more detail. 

In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail. 

Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...

Learn about low-code modular development in Pega Constellation by authoring your applications with Views, templates, and widgets. Discover the...

Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.