Before you begin any offline-related project with Pega Mobile Client™, learn how offline-enabled applications represent a significant paradigm shift...

Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...

Configure a Stage to run multiple Processes in parallel to allow users to perform Tasks independently. You learn how to configure a workflow that...

In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.

Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio in Pega Process AI™ context. Prediction Studio is...

Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...

Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...

The Pega Business architect serves as a liaison between the business function and the technical development team to ensure that the Pega solution...

This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...