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Case Management Intermediate
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Mission
Case Management Intermediate
5 Modules
5 Challenges
5 hrs 15 mins
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Continue learning about Case Management using Pega Platform™.
Constellation Adoption
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Mission
Constellation Adoption
5 Modules
11 Challenges
12 hrs 10 mins
Pega Platform '23 -
Explore Pega's Constellation architecture and learn about building Views, debugging applications, and working directly with the DX API.
Note: This...
Data and Integration Intermediate
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Mission
Data and Integration Intermediate
6 Modules
7 Challenges
5 hrs 55 mins
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Continue learning about data and integration using Pega Platform™.
Pega Customer Service Case Management Edition
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Mission
Pega Customer Service Case Management Edition
2 Modules
3 Challenges
1 hr 30 mins
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Pega Voice AI
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Mission
Pega Voice AI
8 Modules
3 hrs 20 mins
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...