Explore the integration of Constellation with Portals, SDKs, Web Embed, and the Constellation DX API to extend Pega Platform™ functionality beyond the...

During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...

Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...

When you use Application Settings for references to external systems, rather than fixed text values in Rule forms, you have much greater flexibility...

Customer service representatives (CSRs) resolve customer queries by initiating calls during chat interactions. When a customer becomes unavailable to...

Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.

The Pega Business architect serves as a liaison between the business function and the technical development team to ensure that the Pega solution...

Learn how to use web services to expose application functionality and how to use Pega API so that your Pega Platform™ application can integrate with...

Chat and messaging configuration options define the properties for all the individual channels that support conversations between customer service...