Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an Automation...

Automating actions whenever the value of a property changes allows for more sophisticated case automation.

Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...

Create variations of a Rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business.

Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.

Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...

Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.

Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...

Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.