Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.

Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...

Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.

Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...

This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...

Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...

With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...

This module outlines the concepts, importance, and the implementation of DevOps practices.

As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...