Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for this technology and differentiate between attended and unattended...

You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...

In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...

Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for the technology and differentiate between attended and unattended...