With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...

The first two application projects are complete. After reviewing the solution's documentation, you need a user interface project, named MainPrj, which...

Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...

While running the Robotic Banking automation, you decide that reorganizing the project will improve efficiency and better align with best practices...

Based on the business case, users may work with multiple customers simultaneously. Because the CRM application contains customer and account...

You are a customer service representative (CSR) manager and have observed that your CSRs are making typos consistently when entering new addresses for...

Your company wants to set up a consistent greeting for customer service agents to use when sending emails to customers. The message thanks the...

U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...

The business wants to ensure that all customer service representative verify the identity of a customer at the start of an interaction. You have been...