Search
Configuring a dashboard
-
Module
Configuring a dashboard
1 Topic
15 mins
-
Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Configuring a form View
-
Module
Configuring a form View
1 Topic
15 mins
-
Explore how you can configure form Views. Learn how to configure form layouts and instructional text.
Configuring Portal content
-
Module
Configuring Portal content
2 Topics
20 mins
-
Tailor the user experience based on Channel and Persona to allow users to perform their jobs more efficiently.
Configuring common phrases for agents
-
Module
Configuring common phrases for agents
1 Topic
10 mins
-
Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
Configuring Constellation applications
-
Module
Configuring Constellation applications
7 Topics
1 hr 33 mins
Pega Platform 8.8 -
Note: In an effort to simplify concepts and improve understanding about feature improvements, Pega has bundled all new UI technology under a new name...
Configuring Cosmos React applications
-
Module
Configuring Cosmos React applications
7 Topics
1 hr 33 mins
Pega Platform 8.7 -
In this module, learn to configure Cosmos React applications on the Constellation JS architecture. Explore the following aspects of Cosmos React and...
Creating custom tabs
-
Module
Creating custom tabs
2 Topics
25 mins
-
Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...
Creating workgroups and assignment types in Pega Robot Manager
-
Module
Creating workgroups and assignment types in Pega Robot Manager
1 Topic
10 mins
Pega Robot Manager 8.5.1 -
Create work groups and assignment types directly in Pega Robot Manager.
Customizing the appearance of a form
-
Module
Customizing the appearance of a form
4 Topics
40 mins
-
Organize information for end-users by using layouts and controls for easy navigation through forms.
Customizing the customer service user interface
-
Module
Customizing the customer service user interface
2 Topics
15 mins
-
Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...