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Monitoring and reporting in Pega Robot Manager

  • Module

    Monitoring and reporting in Pega Robot Manager

    6 Topics

    50 mins

    Pega Robot Manager 8.8 Visible to: All users
  • The reporting feature in Pega Robot Manager extends the reporting features inherited from the Pega Platform™. You can create, edit, and view reports...

Navigating the Pega Robot Manager Portal

  • Module

    Navigating the Pega Robot Manager Portal

    2 Topics

    15 mins

    Visible to: All users
  • The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...

Next best action and customer interactions

Organization of work for robots

  • Module

    Organization of work for robots

    6 Topics

    55 mins

    Pega Robot Manager 8.8 Visible to: All users
  • Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...

Pega Customer Decision Hub for Collections

  • Module

    Pega Customer Decision Hub for Collections

    6 Topics

    45 mins

    Pega Customer Service 8.8 Visible to: All users
  • Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...

Pega Express CDH Delivery

  • Module

    Pega Express CDH Delivery

    1 Topic

    20 mins

    Pega Customer Decision Hub 8.5 Visible to: All users
  • Customer Decision Hub (CDH) as a strategic application follows the Pega Express™ delivery approach. Use the Pega Express delivery approach as an...

Pega Express testing and validation

  • Module

    Pega Express testing and validation

    6 Topics

    1 hr 15 mins

    Visible to: All users
  • The goal of the Pega Express approach is to deliver a high-quality working system in the simplest, most efficient way possible. Pega Platform provid...

Pega Process AI overview

Pega Robot Manager Overview

  • Module

    Pega Robot Manager Overview

    5 Topics

    30 mins

    Pega Robot Manager 8.8 Visible to: All users
  • Gain an overview of Pega Robot Manager. Determine the technology's best use cases and discover how to use Robot Manager as a control center for your...

Pega Robotic Automation

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