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PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • Mission

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 Challenges

    1 hr 30 mins

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    24.1 Release notes

    • Module

      24.1 Release notes

      2 Topics

      25 mins

      Pega Platform '24.1 Visible to: All users
    • This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

    Architecture and design during the Prepare phase

    • Module

      Architecture and design during the Prepare phase

      6 Topics

      1 hr 30 mins

      Visible to: All users
    • Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

    Pega Express overview for Business Architects

    Defining a customer Microjourney

    The Discover phase and your MLP

    • Module

      The Discover phase and your MLP

      12 Topics

      1 hr 55 mins

      Visible to: All users
    • Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...

    Pega Express introduction

    Pega Express phases

    Low code during the Build phase

    • Module

      Low code during the Build phase

      5 Topics

      55 mins

      Visible to: All users
    • In the Build phase of Pega Express, you use Pega's low-code development platform to configure and test your application. Pega Platform leverages...

    Pega Express CDH Delivery

    • Module

      Pega Express CDH Delivery

      1 Topic

      20 mins

      Pega Customer Decision Hub 8.5 Visible to: All users
    • Customer Decision Hub (CDH) as a strategic application follows the Pega Express™ delivery approach. Use the Pega Express delivery approach as an...

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