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Pega positioning for Business Architects

Creating a Rule

Debugging system performance

Measuring system performance

MLOps

Next best action and customer interactions

Pega Customer Decision Hub for Collections

  • Module

    Pega Customer Decision Hub for Collections

    6 Topics

    45 mins

    Pega Customer Service 8.8 Visible to: All users
  • Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...

Pega Customer Service performance considerations

  • Module

    Pega Customer Service performance considerations

    3 Topics

    30 mins

    Pega Customer Service 8.8 Visible to: All users
  • Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...

Pega Process AI overview

Pega Support

  • Module

    Pega Support

    2 Topics

    25 mins

    Pega Cloud for Government Visible to: All users
  • Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...

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