Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Apple...

An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...

Learn how to configure an application Ruleset to package for distribution and learn about the impact the configuration has during development and run...

Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...

Use Branches that enable parallel development work in an isolated Ruleset without impacting other development teams.

Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

In this module, learn how to refactor your existing Pega Customer Service™ service requests by using the two recommended design methodologies. The...

Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

The Human Resources (HR) department requests the ability to update Rules that describe department and company policies in the HRApps application. Add...