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Configure data types based on external data models to simplify integration with external systems.
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...
Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...
Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...
Connectors are used to integrate with external systems. Errors related to application infrastructure or configuration may occur when a connector...
When you use Application Settings for references to external systems, rather than fixed text values in rule forms, you have much greater flexibility...
Learn how to source data with a keyed data page to optimize performance and minimize data store operations in Pega Platform™
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...
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