Learn how Pega Platform™ manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...

As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...

Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...

Examine the important relationship between the Case Type Data Model, Field Types, and the Constellation UI.

Sales representatives nurture leads and opportunities to win sales. In this module, you learn how to capture customer interactions and how the...

Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...

Configure a Stage to run multiple Processes in parallel to allow users to perform Tasks independently. You learn how to configure a workflow that...

Enforce dependencies using the Wait Step. The Wait Step allows you to pause and resume Case processing when the Case meets Conditions that you define...

In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.