Search
Application data manipulation in Dev Studio
-
Module
Application data manipulation in Dev Studio
2 Topics
25 mins
-
Configure Data Transforms in Dev Studio to initialize or manipulate data for ease of application development and maintenance.
Best practices for building accessibility into Pega applications
-
Module
Best practices for building accessibility into Pega applications
5 Topics
1 hr 15 mins
-
Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...
Building a Data Model for Business Architects
-
Module
Building a Data Model for Business Architects
6 Topics
1 hr 35 mins
-
As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.
Learn how Pega applications...
Managing data values for Business Architects
-
Module
Managing data values for Business Architects
5 Topics
1 hr 15 mins
-
As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...
Business case for accessibility
-
Module
Business case for accessibility
3 Topics
35 mins
-
Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...
Capturing and presenting data
-
Module
Capturing and presenting data
3 Topics
45 mins
-
Define fields to capture user input and present data to users. Add fields to Views to define and tailor the user interface (UI) for each Step of the...
Configuring chat queues and routing
-
Module
Configuring chat queues and routing
5 Topics
40 mins
-
You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...
Configuring Digital Messaging Manager
-
Module
Configuring Digital Messaging Manager
8 Topics
1 hr 10 mins
-
The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...
Creating a data relationship
-
Module
Creating a data relationship
2 Topics
30 mins
-
Create data objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship in a Case...
Creating Customer Service data sources
-
Module
Creating Customer Service data sources
1 Topic
10 mins
-
You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...