Search
Exchanging data with other applications
-
Module
Exchanging data with other applications
2 Topics
30 mins
-
Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...
Field values
-
Module
Field values
1 Topic
15 mins
-
Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...
Integrating external data
-
Module
Integrating external data
2 Topics
20 mins
Pega Customer Service 8.8 -
In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...
Integration errors
-
Module
Integration errors
3 Topics
30 mins
-
Connectors are used to integrate with external systems. Errors related to application infrastructure or configuration may occur when a connector...
Integration setting management
-
Module
Integration setting management
1 Topic
20 mins
-
When you use Application Settings for references to external systems, rather than fixed text values in Rule forms, you have much greater flexibility...
Intelligent routing
-
Module
Intelligent routing
4 Topics
1 hr
Pega Platform 8.8 -
Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Keyed Data Pages
-
Module
Keyed Data Pages
1 Topic
15 mins
-
Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.
Managing data values for Business Architects
-
Module
Managing data values for Business Architects
5 Topics
1 hr 15 mins
-
As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...
Pega Email Bot configuration
-
Module
Pega Email Bot configuration
3 Topics
45 mins
Pega Platform 8.8 -
Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...
Reviewing log files
-
Module
Reviewing log files
3 Topics
30 mins
-
Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...