Search
Accessibility in your project plan
-
Module
Accessibility in your project plan
5 Topics
1 hr 5 mins
-
Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...
Applying NLP for Case classification
-
Module
Applying NLP for Case classification
1 Topic
10 mins
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Best practices for building accessibility into Pega applications
-
Module
Best practices for building accessibility into Pega applications
5 Topics
1 hr 15 mins
-
Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...
Business case for accessibility
-
Module
Business case for accessibility
3 Topics
35 mins
-
Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...
MLOps
-
Module
MLOps
3 Topics
30 mins
-
In the ever-evolving world of data-driven decisions, organizations aim to refine predictive models for optimal outcomes. This involves challenging...
Next best action and customer interactions
-
Module
Next best action and customer interactions
2 Topics
20 mins
-
The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Pega Customer Decision Hub for Collections
-
Module
Pega Customer Decision Hub for Collections
6 Topics
45 mins
Pega Customer Service 8.8 -
Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...
Pega Process AI overview
-
Module
Pega Process AI overview
2 Topics
20 mins
-
Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio in Pega Process AI™ context. Prediction Studio is...
Predicting case completion
-
Module
Predicting case completion
1 Topic
15 mins
-
Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...
Predicting fraud
-
Module
Predicting fraud
1 Topic
15 mins
-
Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...