U+ Comms, a sizable telecommunications company, aims to promptly assist customers who often experience dropped calls. To detect the dropped calls, the...

U+ Bank uses Pega Customer Decision Hub™ to personalize the credit card offers that customers receive on its website. The bank makes a proactive...

Noah has a face-to-face meeting with Ian Thomas from Acme Technologies Corp.

During the meeting, Noah learns that today is Ian's birthday (born in...

You are developing a robotic project for customer service representatives from the Robotic Banking industry. The customer service representatives use...

Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...

U+ Bank uses Pega Customer Decision Hub™ to personalize the credit card offers that a customer receives on its website. The bank makes a proactive...

Your company wants to optimize lead management by distributing incoming business-to-business (B2B) leads among sales representatives based on the...

Specific members of the city government perform Assignments on service request Cases. The services coordinator identifies three Assignments that must...

In a DCO session, GoGoRoad stakeholders confirmed that assignments related to assistance requests often get lost in the handoff between different...