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6 hrs 5 mins
Continue learning about case management using Pega Platform™.
10 hrs 10 mins
Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
6 hrs 40 mins
Continue learning about data and integration using Pega Platform™.
2 hrs 35 mins
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
3 hrs 35 mins
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
37 hrs 40 mins
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
The IT department is adding the ability for users to work on an internal portal. They submitted a requirement to display open positions within TGB to...
Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...
The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...
The Payroll Department at TGB reports that some employees enter an incorrect bank name when enrolling in direct deposit. The payroll department...
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