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Looking for instructor-led training?
Business Architect
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Mission
Business Architect
2 Missions
2 Modules
1 day 50 mins
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Begin your journey as a business architect with Pega technology by learning the capabilities of App Studio to develop applications on the Pega...
Customer Service Low-Code Developer
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Mission
Customer Service Low-Code Developer
2 Missions
9 Modules
9 Challenges
11 hrs 15 mins
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Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Email Bots for Pega Customer Service
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Mission
Email Bots for Pega Customer Service
4 Modules
3 Challenges
2 hrs 40 mins
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Pega Cosmos Designer
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Mission
Pega Cosmos Designer
5 Modules
6 hrs 21 mins
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The Pega Cosmos Designer Mission prepares you to conceptualize, plan, and prototype designs for a Pega application using the Pega Cosmos design system...
Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
3 Modules
4 Challenges
2 hrs 35 mins
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Customer Service Foundation
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Mission
Pega Customer Service Foundation
4 Modules
3 Challenges
2 hrs 15 mins
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Gain experience with several products that are a part of Pega Customer Service™. You see how Pega Customer Service uses artificial intelligence (AI)...
Pega Process AI Essentials
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Mission
Pega Process AI Essentials
8 Modules
7 Challenges
5 hrs 40 mins
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In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
Pega Sales Automation Foundation
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Mission
Pega Sales Automation Foundation
6 Modules
5 Challenges
2 hrs 35 mins
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Pega Sales Automation™ shifts the paradigm of sales and sales coaching from reactive to proactive, and from instinct-driven to insight-driven. The...
Sales Automation Low-Code Developer
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Mission
Sales Automation Low-Code Developer
12 Modules
13 Challenges
5 hrs 20 mins
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In this mission, you learn about cases and data in a Pega Sales Automation™. Upon completion, you can create a Pega Sales Automation application...
User Experience (UX) Design
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Mission
User Experience (UX) Design
5 Modules
1 Challenge
3 hrs
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The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...