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Creating parameterized predictors

  • Module

    Creating parameterized predictors

    1 Topic

    15 mins

    Visible to all users
  • Learn how to improve the predictive power of your adaptive models by creating parameterized predictors. Input fields that are not directly available...

Creating predictions

  • Module

    Creating predictions

    3 Topics

    40 mins

    Visible to all users
  • Predicting customer churn is one among many business use cases involving predictive models. Pega Customer Decision Hub™ uses predictions that use...

Creating predictive models

  • Module

    Creating predictive models

    5 Topics

    50 mins

    Visible to all users
  • In Prediction Studio, three option to leverage historical data are available: creating models using Pega machine learning, importing models created in...

Enabling AI in the NBA framework

  • Module

    Enabling AI in the NBA framework

    5 Topics

    50 mins

    Visible to all users
  • Learn how every next-best-action weighs customer needs against business objectives to optimize decisions based on priorities set by the business...

Monitoring adaptive models

Pega AI overview

  • Module

    Pega AI overview

    5 Topics

    55 mins

    Visible to all users
  • Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega's omni-channel AI delivers the right action during every...

Pega Process AI overview

  • Module

    Pega Process AI overview

    3 Topics

    35 mins

    Visible to all users
  • Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...

Predicting case completion

  • Module

    Predicting case completion

    3 Topics

    35 mins

    Visible to all users
  • Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...

Predicting fraud

  • Module

    Predicting fraud

    4 Topics

    40 mins

    Visible to all users
  • Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...

Text analytics for email routing

  • Module

    Text analytics for email routing

    3 Topics

    35 mins

    Visible to all users
  • Humans can effortlessly interpret a single tweet but are unable to parse a large volume of information efficiently. Businesses are exploring ways to...

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