Design reports to analyze Case data and provide insight into processes and workflows.

This module provides an overview of the test coverage metric and the process to generate test coverage reports. Learn how to generate user-level and...

In this module, you learn about Digital Messaging and its supported messaging platforms. Also, learn how to create a Digital Messaging interface to...

Before you begin learning, familiarize yourself with Pega Academy. Learn about the structure of the learning content, explore the content of the Pega...

Transparent artificial intelligence is becoming an important requirement for many businesses. Learn about the model transparency settings in...

Group fields to improve UI presentation and provide a cleaner, improved user experience (UX).

Learn how to provide customer service agents with coaching tips that deliver reminders, real-time advice, and instructions.

Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.

Learn about the guiding principles of Pega enterprise reuse. Enterprise reuse is critical for scaling any technology solution, and the unique...