Learn how you can integrate Pega unit tests, scenario tests, test coverage, and quality metrics with continuous integration and delivery (CI/CD) in...

Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...

Learn about the process and the roles involved in approving and publishing draft content for Pega Knowledge. You also learn how to reject content, add...

After applying engagement policy rules, a customer may still qualify for more than one action. Learn how every Next-Best-Action weighs customer needs...

After applying engagement policy rules, a customer might still qualify for more than one action. Learn how every Next-Best-Action weighs customer...

Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

Coupled with automated unit tests and test suites, monitor the quality of the rules in your Pega Platform™ application to ensure quality before you...

As a Pega Business Architect, understanding the Pega Platform™ features that transform workflows by automating the process of assigning and completing...

Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...