Financial institutions are legally obliged to adhere to Know Your Customer (KYC) laws and regulations, which ensure that customers are not involved in...

This module provides an overview of the possibilities of integrating a Pega Gen AI Knowledge Buddy™ in an application. Learn about the required...

Key performance indicators (KPIs) help you to measure the performance of company processes to achieve strategic goals and objectives. Learn how to...

Learn about quality control in Pega Client Lifecycle Management and Know Your Customer™ (CLM and KYC) and how it improves reviews and the "four-eye"...

Learn the processes involved in creating a new action in a business operations environment and propagate the changes to the production environment. Di...

In outbound customer engagement, you need to cater to different kinds of operational limitations. These may include limits on the number of email...

Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.

In the Build phase of Pega Express^™, you use Pega's low-code development platform to configure and test your application. Pega Platform^™ leverages...

Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...