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Interaction Portal for Pega Collections
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Module
Interaction Portal for Pega Collections
5 Topics
55 mins
Pega Customer Service 8.7 -
Learn about the views and sections of the Interaction Portal in Pega Collections™, which address the specific needs of the CSRs and managers of...
UI from the designer perspective
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Module
UI from the designer perspective
11 Topics
1 hr 16 mins
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This module introduces the fundamental principles of designing for UI and reviews common UI elements, errors, and solutions.
Release pipeline introduction
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Module
Release pipeline introduction
5 Topics
1 hr 55 mins
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Use DevOps practices such as continuous integration and delivery to quickly move application changes from development through testing to deployment on...
Keyed Data Pages
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Module
Keyed Data Pages
1 Topic
15 mins
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Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.
Know Your Customer
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Module
Know Your Customer
4 Topics
35 mins
Pega Client Lifecycle Management for Financial Services 8.7 -
Financial institutions are legally obliged to adhere to Know Your Customer (KYC) laws and regulations, which ensure that customers are not involved in...
Knowledge Buddy integration
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Module
Knowledge Buddy integration
3 Topics
25 mins
Pega Knowledge Buddy '24.1 -
This module provides an overview of the possibilities of integrating a Pega Gen AI Knowledge Buddy™ in an application. Learn about the required...
KPIs
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Module
KPIs
3 Topics
20 mins
Pega Process Mining -
Key performance indicators (KPIs) help you to measure the performance of company processes to achieve strategic goals and objectives. Learn how to...
KYC Quality Control
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Module
KYC Quality Control
1 Topic
10 mins
Pega Client Lifecycle Management for Financial Services 8.8 -
Learn about quality control in Pega Client Lifecycle Management and Know Your Customer™ (CLM and KYC) and how it improves reviews and the "four-eye"...
The LSA mindset
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Module
The LSA mindset
2 Topics
15 mins
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The primary audience intended for the Lead System Architect mission is the Senior System Architect who is advancing toward the Certified Lead System...
Launching a new offer on web
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Module
Launching a new offer on web
6 Topics
50 mins
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Learn the processes involved in creating a new action in a business operations environment and propagate the changes to the production environment. Di...