Search
Pega Voice AI
-
Mission
Pega Voice AI
8 Modules
3 hrs 20 mins
-
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Preparation for 1:1 Customer Engagement Implementation
-
Mission
Preparation for 1:1 Customer Engagement Implementation
3 Modules
11 Challenges
7 hrs 10 mins
-
Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
Reporting Design
-
Mission
Reporting Design
3 Modules
2 Challenges
7 hrs 20 mins
-
The Reporting Design mission is an advanced mission for Certified Pega Senior System Architects who are ready to take on the Certified Pega Lead...
Robotic Solution Development for Citrix
-
Mission
Robotic Solution Development for Citrix
3 Modules
3 Challenges
3 hrs 35 mins
Pega Robotic Automation 19.1 -
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
Security Design
-
Mission
Security Design
4 Modules
3 Challenges
10 hrs 10 mins
-
The Security Design mission is an advanced mission for Certified Pega Senior System Architects (SSAs) who are ready to take on the Certified Pega Lead...
Senior System Architect
-
Mission
Senior System Architect
3 Missions
11 Modules
11 Challenges
1 day 8 hrs 55 mins
-
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
User Experience (UX) Design
-
Mission
User Experience (UX) Design
5 Modules
1 Challenge
3 hrs 2 mins
-
The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Work Delegation Design
-
Mission
Work Delegation Design
2 Modules
4 Challenges
4 hrs 10 mins
-
The Work Delegation Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Access control
-
Module
Access control
5 Topics
1 hr 5 mins
-
Learn how to secure an application using role-based access control, attribute-based access control, and client-based access control.
Activities
-
Module
Activities
2 Topics
25 mins
-
Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...