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Reusing the standard queue processor

Routing truck vendor and invoice cases to city manger

  • Challenge

    Routing truck vendor and invoice cases to city manger

    3 Tasks

    45 mins

    Pega Platform '23 Visible to: All users
  • After the vendor enrollment request is approved, the city manager must review the truck and freight details. The Truck Service Approval case must be...

Simulating a weather service response

Simulating the truck rating response

  • Challenge

    Simulating the truck rating response

    5 Tasks

    30 mins

    Pega Platform '23 Visible to: All users
  • When the vendor registers the truck, the Executive Manager will review and either approve or reject the truck. If the truck is approved, the City...

Suggesting a service case using Customer Decision Hub

Suggesting offers with Customer Decision Hub

  • Challenge

    Suggesting offers with Customer Decision Hub

    4 Tasks

    10 mins

    Pega Customer Service 8.8 Visible to: All users
  • MyCo, a telecommunications company, wants its CSRs to present next-best-action recommendations to customers who call the contact center.

    A customer...

Using a database index for report performance 

Pega Lead System Architecture Exam

  • Certification Exam

    Pega Lead System Architecture Exam

    60 Questions

    2 hrs

    Passing Score: 65%

  • The Certified Pega Lead System Architect certification program is intended for Certified Pega Senior System Architects with at least 36 months of...

Lead System Architect

  • Instructor Led Training

    Lead System Architect

    10 days

    Pega Infinity Visible to: All users
  • Prepare for the Certified Pega Lead System Architect (CPLSA) exam by learning how to design the end-to-end Pega Platform™ solution.

    Explore the range...

Mentored Training: Lead System Architect

  • Instructor Led Training

    Mentored Training: Lead System Architect

    16 days

    Pega Infinity Visible to: All users
  • The Pega Mentored Training program allows Pega developers to remain on billable projects while still developing their skills in a timely manner. This...

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