Skip to main content

Search

Looking for instructor-led training?

Case Management Intermediate

  • Mission

    Case Management Intermediate

    5 Modules

    5 Challenges

    6 hrs 5 mins

    Visible to all users
  • Continue learning about case management using Pega Platform™.

Customer Service Low-Code Developer

  • Mission

    Customer Service Low-Code Developer

    2 Missions

    8 Modules

    8 Challenges

    10 hrs 10 mins

    Visible to all users
  • Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...

Data and Integration Intermediate

  • Mission

    Data and Integration Intermediate

    8 Modules

    8 Challenges

    6 hrs 40 mins

    Visible to all users
  • Continue learning about data and integration using Pega Platform™.

Email Bots for Pega Customer Service

  • Mission

    Email Bots for Pega Customer Service

    4 Modules

    3 Challenges

    2 hrs 35 mins

    Visible to all users
  • Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...

Robotic Solution Development for Citrix

  • Mission

    Robotic Solution Development for Citrix

    3 Modules

    3 Challenges

    3 hrs 35 mins

    Visible to all users
  • Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

Senior System Architect

  • Mission

    Senior System Architect

    21 Modules

    18 Challenges

    2 Missions

    37 hrs 40 mins

    Visible to all users
  • The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...

Einblicke in die Unternehmenseffizienz gewinnen

Activities

  • Module

    Activities

    3 Topics

    40 mins

    Visible to all users
  • Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications.

Adding an external data source to a data type

App Factory advanced configurations

  • Module

    App Factory advanced configurations

    1 Topic

    12 mins

    Visible to all users
  • Utilize the DevOps, reuse, automation, and collaboration capabilities to get the most out of App Factory.

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice