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Merging a development Branch

Modifying an existing service request type

  • Challenge

    Modifying an existing service request type

    1 Task

    5 mins

    Pega Customer Service 8.7 Visible to: All users
  • U+ Insurance wants to modify the user interface of its existing Change Beneficiary service request case type. During the intake stage, when selecting...

Monitoring the guardrail compliance score

Overriding Case Urgency

Performing administrative tasks in Pega Knowledge

  • Challenge

    Performing administrative tasks in Pega Knowledge

    3 Tasks

    10 mins

    Visible to: All users
  • U+Bank is implementing a new remortgaging process for their customers. A Taxonomy Manager has been tasked with ensuring that the Knowledge Management...

Populating sample data using Monte Carlo data sets

  • Challenge

    Populating sample data using Monte Carlo data sets

    5 Tasks

    20 mins

    Visible to: All users
  • The U+ Bank project team built an implementation application of Pega Customer Decision Hub™ using the setup wizard, making use of the 1:1 Financial...

Queuing a task for background processing

Reviewing log files

Routing email based on content

Running Pega Customer Decision Hub setup wizard

  • Challenge

    Running Pega Customer Decision Hub setup wizard

    4 Tasks

    45 mins

    Visible to: All users
  • U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...

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