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Pega Cloud Essentials

  • Mission

    Pega Cloud Essentials

    3 Modules

    2 hrs

    Pega Cloud for Government Visible to: All users
  • Pega Cloud Essentials provides knowledge of the basic concepts of running Pega applications on Pega Cloud® Services, such as the Responsibility Model...

Pega Collections

  • Mission

    Pega Collections

    4 Modules

    2 Challenges

    3 hrs 30 mins

    Pega Customer Service 8.8 Visible to: All users
  • Streamline your collections operations with the three Pega Collection products: Pega Collections for Financial Services, Pega Collections Horizontal...

Pega Common Data Model

  • Mission

    Pega Common Data Model

    3 Modules

    1 Challenge

    1 hr 40 mins

    Pega Customer Service 8.8 Visible to: All users
  • In this mission, you learn about the Pega Common Data Model, which provides the data and integration layer for Pega's Constellation applications. You...

Pega Constellation View-Based UI Configuration for Low-Code Authors

  • Mission

    Pega Constellation View-Based UI Configuration for Low-Code Authors

    7 Modules

    2 Challenges

    3 hrs 55 mins

    Visible to: All users
  • The Pega Constellation View-Based UI Configuration for Low-Code Authors mission prepares you to configure low-code applications using the...

Pega Constellation View-Based UI for Designers

  • Mission

    Pega Constellation View-Based UI for Designers

    1 Mission

    7 Modules

    11 hrs 32 mins

    Visible to: All users
  • The Pega Constellation View-Based UI for Designers Mission prepares you to conceptualize, plan, and prototype designs for a Pega application using the...

Pega Customer Decision Hub Foundation

Pega Customer Service Case Management Edition

  • Mission

    Pega Customer Service Case Management Edition

    2 Modules

    3 Challenges

    1 hr 30 mins

    Pega Customer Service 8.7 Visible to: All users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Pega Customer Service Foundation

Pega Customer Service Implementation

  • Mission

    Pega Customer Service Implementation

    6 Missions

    6 Modules

    2 days 15 hrs 27 mins

    Pega Customer Service '23 Visible to: All users
  • In this mission you gain an overview into the history and challenges of contact center leaders and agents. You also learn how Pega Customer Service™...

Pega Diagnostic Center Foundations

  • Mission

    Pega Diagnostic Center Foundations

    4 Modules

    3 hrs 25 mins

    Visible to: All users
  • Pega Diagnostic Center (PDC) provides a holistic view into the inner workings of your applications. With PDC, you can design your system in an optimal...

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